Ace Metric Bike Shop of Orlando has probably the best customer service I've found in Orlando.
I recently decided to get back into shape by riding a bicycle, I previously worked as a bike messenger in DC and LA, but haven't rode for a while since moving to Florida, partially due to the ridiculous heat and humidity.
Since moving to Florida, I have visited many bike shops, and while most were cordial, had a decent selection and prices, getting help was difficult sometimes as they were focused more on ringing out the sale and consulting and advising the customer.